Incident & Emergency Management

Support when something goes wrong, and planning so it does not

Incident and emergency management covers what a business does after an accident and what it has in place before one. SiteSafe Solution provides accident and incident investigation, RIDDOR reporting guidance, near-miss investigation, emergency and evacuation planning, and tracking of corrective actions through to evidenced completion.

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What is included

What incident & emergency management covers

Support when something goes wrong, and planning so your business is ready before it does.

Accident & Incident Investigation

Structured investigation support, RIDDOR reporting guidance and findings that stop repeat incidents.

Near-Miss Investigation

Investigation of near misses so the warning signs are acted on before they become injuries.

Emergency Preparedness

Emergency arrangements, evacuation planning and drills proportionate to your premises and activities.

Business/Health & Safety Continuity Planning

A plan that keeps your safety management running through staff changes, growth and disruption.

Corrective Action Management

Tracking the actions arising from incidents and audits through to completion, with evidence to show for it.

Who this is for

Businesses we usually help with this

Businesses dealing with a serious accident now and unsure what must be reported
Employers who record near misses but never get to the bottom of them
Sites and premises with emergency arrangements that have never been tested
Companies where actions from past incidents were never closed out

The law behind it

What UK law requires

General information about the duties that apply, not advice on your specific business. An initial consultation establishes which of these actually bite for you.

RIDDOR 2013

Certain deaths, specified injuries, over-seven-day absences, occupational diseases and dangerous occurrences must be reported to the HSE by the responsible person.

Management of Health and Safety at Work Regulations 1999, regulation 8

Employers must establish procedures for serious and imminent danger, and appoint enough competent people to implement evacuation.

Social Security (Claims and Payments) Regulations 1979

Employers with ten or more staff must keep an accident book, and records of reportable incidents must be kept for at least three years.

Last reviewed 21 August 2026. Legislation references are checked at each review.

Common questions

Questions we get asked about this

What has to be reported to the HSE under RIDDOR?

RIDDOR 2013 requires the responsible person to report work-related deaths, a defined list of specified injuries such as fractures other than to fingers and toes, injuries that keep a worker off their normal duties for more than seven consecutive days, listed occupational diseases, and dangerous occurrences such as a scaffold collapse or a lifting equipment failure.

How long do I have to report a RIDDOR incident?

Deaths and specified injuries must be reported without delay, with the report followed up within ten days. Over-seven-day injuries must be reported within fifteen days of the accident. Injuries keeping someone off their normal duties for more than three days must be recorded, even though they are not reportable.

Do I have to investigate a near miss?

There is no direct legal duty to investigate every near miss, but regulation 5 of the Management of Health and Safety at Work Regulations 1999 requires effective monitoring and review. Near misses are the cheapest warning a business will ever get, and insurers and clients increasingly ask what was done about them.

What should an accident investigation produce?

A useful investigation establishes what happened, why the controls did not work, and what will change. SiteSafe Solution provides a factual sequence of events, immediate and underlying causes, the reporting position under RIDDOR, and a corrective action plan with named owners so the same accident is less likely to repeat.

More questions are answered on the health and safety FAQ page.

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