Consultancy terms & conditions

Each engagement is defined in a written proposal or statement of work setting out the scope, deliverables, fees and timescales. Work outside that scope is agreed in writing before it starts, so there are no surprise invoices.

• We provide services with reasonable skill and care, by competent people, in line with applicable law and good industry practice.
• Our advice is specific to the circumstances we are shown; we will say clearly if something is outside our competence and, where appropriate, introduce a suitable specialist from our network.
• We hold the insurance described on our Trust & Assurance page; certificates are available on request.

• Provide accurate and complete information about your activities, workforce, premises and existing arrangements.
• Give us safe access to the sites, people and documents the engagement needs.
• Act on the advice given. Responsibility for implementing recommendations, and legal duties as an employer or duty holder, remain with you at all times. A consultant's advice does not transfer your legal duties to the consultant.

Fees, invoicing schedule and payment terms are stated in the proposal. Unless agreed otherwise, invoices are payable within 30 days. We may suspend work on overdue accounts after giving notice.

Engagements are confidential by default. We do not disclose your identity or engagement details without written consent, except where required by law or a regulator. Personal data is handled as described in our data protection policy.

Documents we produce for you are licensed for your internal business use once paid for. Our templates, tools and methods remain ours. You must not resell or redistribute deliverables without written agreement.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, our total liability for an engagement is limited as set out in the proposal, and we are not liable for indirect or consequential losses such as loss of profit or contracts.

Either party may end an engagement on written notice as set out in the proposal. You pay for work properly done up to the end date. Clauses which by their nature continue (confidentiality, liability, payment) survive the end of the engagement.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Questions about these terms can be sent to Nedim@sitesafesolution.co.uk.